Privacy Policy

We value your trust and protect your data according to the basic data protection regulation of the EU.

Responsible for data processing

The party responsible for data processing in accordance with the EU General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the

Lehrstuhl für Wirtschaftswissenschaften für Ingenieure und Naturwissenschaftler (WIN)
Research Area “Technology, Innovation, Marketing & Entrepreneurship” (TIME)
RWTH Aachen University
Kackertstr. 7
52072 Aachen, Germany

E-Mail: info.win@time.rwth-aachen.de
Web: WIN Chair Website

The following is similar to EdX, because we use the OpenEdX Software.

Information that OPEN (Open Interreg & Open RWTH Innovation) Collects from You (including Personal Information)

Open Interreg directly collects information when you:

  • sign up for an OPEN (Open Interreg & Open RWTH Innovation) user account and create an OPEN (Open Interreg & Open RWTH Innovation) user profile;
  • enroll and participate in online courses;
  • purchase a product or service (for example, Verified Certificates);
  • send email messages to OPEN (Open Interreg & Open RWTH Innovation) (including messages to learner support);
  • participate in user surveys;
  • and participate in public forums, webinars, and other interactive experiences on the OPEN (Open Interreg & Open RWTH Innovation) Site.

OPEN (Open Interreg & Open RWTH Innovation) does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the OPEN (Open Interreg & Open RWTH Innovation) Site, for example a Verified Certificate, you will be directed to OPEN (Open Interreg & Open RWTH Innovation) third-party processor and OPEN (Open Interreg & Open RWTH Innovation) third-party ID verification service provider. If you do not wish to submit the required authentication or payment information, then you will not be able to obtain a certificate via the OPEN (Open Interreg & Open RWTH Innovation) Site.

OPEN (Open Interreg & Open RWTH Innovation) requires your Personal Information only in limited circumstances when you:

  • sign up for an OPEN (Open Interreg & Open RWTH Innovation) user account (name, username, email address);
  • purchase a Verified Certificate (so that OPEN’s (Open Interreg & Open RWTH Innovation) third-party vendor can authenticate your identity) or other product or service (so that OPEN’s third-party vendor can process payment);
  • participate in remote proctoring or other course facilitation processes (so that OPEN’s (Open Interreg & Open RWTH Innovation) third-party vendor can monitor and assess the integrity of your course activity);
  • or earn a Verified Certificate (the certificate will have your name on it).

To the extent that OPEN associates the information that OPEN collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.

You may voluntarily choose to share additional Personal Information on the OPEN (Open Interreg & Open RWTH Innovation) Site, for example:

  • in your OPEN account profile (and you may display a limited or full profile to other OPEN (Open Interreg & Open RWTH Innovation) Site users);
  • in applying for financial assistance; or when participating in a course, forum, webinar, or other interactive experience on the OPEN (Open Interreg & Open RWTH Innovation) Site (noting that in some cases, this information is shared with a third party that provides tools or other assistance for the OPEN (Open Interreg & Open RWTH Innovation) Site or a course).

OPEN (Open Interreg & Open RWTH Innovation) encourages you to use discretion before voluntarily sharing additional Personal Information on the OPEN (Open Interreg & Open RWTH Innovation) Site. (If you later choose to delete your OPEN (Open Interreg & Open RWTH Innovation) account, deletion of your Personal Information will be subject to the process and limits outlined below.)

Our staff does not receive your Personal Information unless and until you enroll in a course. If you enroll in a course, the Member that offers the course will receive Personal Information from your OPEN (Open Interreg & Open RWTH Innovation) account profile plus the information that OPEN (Open Interreg & Open RWTH Innovation) collects about your activity and performance in the course in which you enrolled.

Cookies And Tracking Technologies on the OPEN (Open Interreg & Open RWTH Innovation) Site

Like many companies, OPEN (Open Interreg & Open RWTH Innovation) uses Cookies and other common Tracking Technologies on the OPEN (Open Interreg & Open RWTH Innovation) Site and in email communications to help OPEN (Open Interreg & Open RWTH Innovation) better understand your use and needs of the OPEN (Open Interreg & Open RWTH Innovation) Site, current and future OPEN-related products and services, and how OPEN (Open Interreg & Open RWTH Innovation) and Members can improve.

For example: based on your cookie settings, OPEN (Open Interreg & Open RWTH Innovation) tracks information indicating, among other things, which pages of the OPEN (Open Interreg & Open RWTH Innovation) Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used; OPEN may log the IP address, operating system, and browser software (including mobile use and device type when you use OPEN (Open Interreg & Open RWTH Innovation) native mobile apps) you used when accessing the OPEN (Open Interreg & Open RWTH Innovation) Site, and OPEN (Open Interreg & Open RWTH Innovation) may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and OPEN (Open Interreg & Open RWTH Innovation) may track and collect information from emails that OPEN sends to you, for example whether you opened the email or clicked on any links from the email.
OPEN also partners with third parties to help us track and understand your activity on the OPEN (Open Interreg & Open RWTH Innovation) Site, how you interact with OPEN’s social media, and how you find or may be referred to the OPEN Site. Individual Members may separately use Tracking Technologies within their courses and email communications to understand your activity within a course and how you find or may be referred to a course on the OPEN Site.

OPEN and Members use Cookies and other Tracking Technologies for the following purposes:

  • when necessary for system administration,
  • security,
  • and integrity to ensure the OPEN Site works properly for you.
  • to enable analytics, performance and functionality,
  • to help OPEN and Members gather information about how visitors use the OPEN Site and
  • monitor OPEN Site performance,
  • and to enhance your experience by recognizing and remembering whether you have visited the OPEN Site before and may have any personal preferences;
  • and to support marketing by enabling OPEN and Members to deliver content relevant to your interests on the OPEN Site and third-party sites based on how you interact with OPEN or Member advertisements or content

Without these technologies, the OPEN Site may not function correctly. OPEN and Members use “first-party” cookies, which means cookies served by OPEN or an individual Member, and also “third-party” cookies, which means cookies served by third parties that help OPEN and Members track this information.
You have some options for managing Cookies and other Tracking Technologies.

These include:

Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject OPEN’s Cookies, many functions and conveniences of the OPEN Site may not work properly.

This site uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter referred to as “Google”). Google Analytics uses cookies, through which your use of our website can be analyzed. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand and made anonymous by Google within the member states of the European Union or in the other contracting states of the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

On our behalf, Google will use the information provided to evaluate your use of the website, to compile reports on website activity, and to provide us with other website and internet-related services. For more information about Google’s use of your data, please visit: https://policies.google.com/technologies/partner-sites?hl=en.

You can prevent the data generated by the cookies and related to your use of the website from being collected as well from being processing by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

We use Google Analytics to analyze and regularly improve our website. That is our legitimate interest in accordance with Article 6 (1) (f) of the GDPR.

How Your Information Is Used

OPEN (Open Interreg & Open RWTH Innovation) uses information, including Personal Information, to carry out the following purposes:

  • Operate and improve the OPEN Site – This includes creating and improving features that support the OPEN community and enable OPEN Site usage at scale. This also includes personalizing the OPEN Site, so your learning experience is tailored to your interests and needs.
  • Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on OPEN. This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.
  • Offer and improve products and services – This includes enabling you to navigate the OPEN Site, to enroll and participate in courses and programs on the OPEN Site, to learn effectively in such courses and programs, and to purchase or obtain products and services on the OPEN Site such as Verified Certificates.
  • Develop and maintain the security and performance of the OPEN Site – This includes tracking OPEN Site outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the OPEN Site.
  • Communicate with you – This includes answering your course and platform questions, notifying you of course and OPEN Site maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of OPEN or OPEN affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
    Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
  • Track OPEN Site usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
  • Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of OPEN, Members, or others, and as otherwise required by applicable law.
    OPEN or a Member may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.

How Your Information Is Shared

OPEN (Open Interreg & Open RWTH Innovation) partly shares information, including Personal Information, with third parties for the following purposes:

With service providers, contractors, and other third parties that help carry out the uses described above – OPEN requires third parties to:

(1) abide by this Privacy Policy and applicable law;

(2) handle Personal Information in a confidential manner and maintain adequate security; and

(3) use Personal Information only as needed to fulfill the relevant purpose(s).

In some cases, the OPEN Site and individual courses are integrated with third-party services or contain links to websites published by third parties, including other content providers as well as service providers. These third parties are responsible for their own privacy practices, so you should pay attention anytime you are redirected to a third-party website and be sure to review its privacy policy.
With other learners in courses that you take and with other visitors to the OPEN Site, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the OPEN Site designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, OPEN and each Member that offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username (for clarity, no disclosure of your real name or email address).
With affiliates of OPEN (Open Interreg & Open RWTH Innovation) or a Member, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.
OPEN (Open Interreg & Open RWTH Innovation) or a Member may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, OPEN (Open Interreg & Open RWTH Innovation) or a Member may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.

How to Manage Your Personal Information

You can manage your Personal Information through learner features on the OPEN Site and requests to the OPEN learner support team. If your request involves information controlled by a Member, OPEN learner support will notify and coordinate with the appropriate Member to address your request. OPEN will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly when possible, as a courtesy in our sole discretion. OPEN will notify you in the event that OPEN is unable to meet a request that is not legally required. Similarly, Members will only be obligated to comply with requests to the extent legally required, but may choose to comply with other requests in their sole discretion.

Access and correct your Personal Information

Much of your Personal Information is available in your OPEN account. Your name, email address, and other identifiable profile information is editable through the profile settings in your OPEN account except as noted below. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any Verified Certificates you may have earned. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact OPEN learner support to access and update this or other information. If your request involves information controlled by a Member, OPEN learner support will notify the appropriate Member of your request.

Exceptions:

Usernames cannot ever be changed. This is an OPEN (Open Interreg & Open RWTH Innovation) system restriction. Because usernames identify you in courses and elsewhere on the OPEN (Open Interreg & Open RWTH Innovation) Site, OPEN (Open Interreg & Open RWTH Innovation) encourages you to use discretion in choosing your username. If you want to protect your identity, do not use your real name or a name identifiable to you as your username.
OPEN (Open Interreg & Open RWTH Innovation) does not track or index every time or every place on the OPEN (Open Interreg & Open RWTH Innovation) Site when or where a learner may volunteer Personal Information, so neither OPEN (Open Interreg & Open RWTH Innovation) nor Members will be able to help you locate or manage all such instances. OPEN (Open Interreg & Open RWTH Innovation) encourages you to use discretion before volunteering Personal Information on the OPEN (Open Interreg & Open RWTH Innovation) Site.
Restrict or object to the processing of Personal Information

If you want to manage emails and other communications to you, you may update your preferences in your OPEN (Open Interreg & Open RWTH Innovation) account dashboard, follow the steps described in links at the bottom of email messages, or contact OPEN (Open Interreg & Open RWTH Innovation) learner support. You may object to, or request that OPEN (Open Interreg & Open RWTH Innovation) or a Member stop, its use of your Personal Information for other purposes by contacting the OPEN learner support team. If your request involves information controlled by a Member, OPEN (Open Interreg & Open RWTH Innovation) learner support will notify the appropriate Member of your request. Please note that if you choose to restrict OPEN’s or a Member’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the OPEN (Open Interreg & Open RWTH Innovation) Site, you may not be able to establish an OPEN (Open Interreg & Open RWTH Innovation) user account or enroll for a course, and OPEN (Open Interreg & Open RWTH Innovation) or a Member may not be able to provide you with those services or products.

Delete account and Personal Information

To request deletion of your OPEN (Open Interreg & Open RWTH Innovation) account and Personal Information, you should click the button labeled “Delete my account” in your OPEN account settings. Because deletion on the OPEN system is a permanent action and cannot be reversed, OPEN may ask you to complete a process that aims to confirm your authority to manage the OPEN account affected by your request.

With respect to your OPEN (Open Interreg & Open RWTH Innovation) account, OPEN will permanently:

  • deactivate your OPEN account,
  • remove the active profile,
  • retire your username, and
  • remove you from OPEN email lists.

With respect to your Personal Information, OPEN will permanently delete your OPEN account profile Personal Information from the OPEN Site.

As noted above, to the extent that OPEN associates the information that OPEN collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your OPEN account profile. By erasing the Personal Information in your OPEN account profile, the remaining information about your activity on the OPEN Site will no longer be associated with you, except as noted below.

These changes will be applied to data stores that are used for operation of the OPEN Site including course administration by Members. If you enrolled in any courses on the OPEN Site, the OPEN learner support team will share your request with the Members that offered those courses.

Exceptions:

Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” the OPEN (Open Interreg & Open RWTH Innovation) system.
OPEN does not track or index every time or every place on the OPEN Site when or where a learner may volunteer Personal Information, so neither OPEN nor Members will be able to help you locate or manage all such instances. OPEN encourages you to use discretion before voluntarily sharing your Personal Information on the OPEN Site.
OPEN will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives are used to produce encrypted research data packages for Members, and Personal Information may not be deleted from research data packages retained by Members.
OPEN and each applicable Member cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the OPEN Site must be retained for financial reporting, audit, and compliance reasons.
OPEN and each Member will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.

Data retention

OPEN (Open Interreg & Open RWTH Innovation) will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with OPEN’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. If you enroll in a Member’s course, such Member will also retain your Personal Information for as long as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that OPEN deactivate your account and delete your information, OPEN will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages for Members, and each such Member may also keep and use course data for scientific research.

Storage & Security

OPEN (Open Interreg & Open RWTH Innovation) stores information, including Personal Information, on its own servers and also on servers of companies that OPEN hires to provide services. Each Member also stores information, including Personal Information, on its own servers and/or on servers of companies that the Member hires to provide services. In each case, information may be stored in the United States and in other countries where OPEN or a Member operates, and in countries where OPEN and each Member’s respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that OPEN and each Member may transfer, process and store your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region.

OPEN (Open Interreg & Open RWTH Innovation) controls its own copy of information collected through the OPEN Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. OPEN uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, OPEN cannot guarantee its absolute security. While OPEN works hard to ensure the integrity and security of its network and systems, OPEN cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.

If OPEN (Open Interreg & Open RWTH Innovation) learns of a security breach involving its copy of your Personal Information, OPEN may attempt to notify you electronically so that you may take appropriate protective steps. By using the OPEN Site or providing Personal Information to OPEN, you agree that OPEN can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the OPEN Site. If a security systems breach occurs, OPEN may post a notice on the OPEN homepage or elsewhere on the OPEN Site and may send an email to you at the email address associated with your OPEN account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

If a Member learns of a security breach involving that Member’s copy of your Personal Information, the Member may attempt to notify you electronically so that you may take appropriate protective steps. By enrolling in a Member’s course on the OPEN Site or providing Personal Information to the Member, you agree that the Member can communicate with you electronically regarding security, privacy, and administrative issues relating to your course enrollment and participation. If a security systems breach occurs, the affected Member may post a notice on the OPEN site and/or send an email to you at the email address associated with your enrollment in the Member’s course on the OPEN Site. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

Privacy Policy Updates

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as “Revised (date),” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the OPEN Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Contact Information

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that OPEN maintains about you, please contact us at info@rwth-innovation.de or info@time.rwth-aachen.de. If your request involves a Member, OPEN (Open Interreg & Open RWTH Innovation) will notify the appropriate Member of your request.

Glossary

Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the OPEN Site or in an email communication back to OPEN (Open Interreg & Open RWTH Innovation) or the authorized third party that served the cookie. OPEN or third parties may also use Flash cookies.

OPEN (Open Interreg & Open RWTH Innovation) Site consists of all content and pages located within the open-interreg.de and open.rwth-innovation.de web domain and all OPEN mobile applications.

Staff is a member of our institution or other leading global institution or entity that provides courses through the OPEN (Open Interreg & Open RWTH Innovation) Site.

Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.

Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.

Verified Certificate is a virtual certificate that shows that you have successfully completed your OPEN (Open Interreg & Open RWTH Innovation) course or program and verified your identity using your webcam and your acceptable form of photo ID.